The simplest, most cost effective way of ensuring that your software is always up to date, plus highly qualified, professional technical support whenever you need it!

Maintenance customers benefit from:

Software Updates and Upgrades
Free software updates and upgrades within the scope of your maintenance contract

Online Support
Access to CSG’s secure customer portal for logging software issues and enhancement requests. We pride ourselves on our fast response times, and our online issue tracking facility makes it simple to see the current status of your reports.

Support Hotline
Maintenance customers can take advantage of our personal support hotline for issue resolution or workarounds.

Cost and Duration
Agreements run for a minimum of 12 months, automatically renewing after the initial term. You can cancel any time up to three months prior to the next expiry date. Fees are based on a percentage of the product list price, making this arrangement a much cheaper option than purchasing software upgrades separately - with the added benefit of professional support and peace of mind.

Our sales team will be happy to answer any questions you may have, or provide you with an individual quotation.

E-mail the sales support team